The operational twin — for one office: its installed devices, fleet health, NFPA-72 compliance, cyber posture, contracts and dispatch, with the data grain that says how bankable its P&L is.
21 of 37 offices report at true office-grain actuals — leaving $226M of revenue on softer grain. Convert the 16 estimated offices to actuals to make the operational P&L bankable, then mine the healthy base for cross-sell.
6 of 6 headline metrics improving vs prior · still off target: First-Time-Fix Rate 84.0% vs 90.0%, Customer NPS 47 vs 55, ARR (Recurring) $314M vs $330M
$226M of revenue sits on allocated or region-only grain — diligence discounts what it can't verify.
$305M of recurring ARR sits on a fleet of 446,700 monitored devices — the warmest expansion surface Pavion has.
This is the view the ON-X and monitoring agents act on. Each office is a living asset — pick one and see its devices by solution, what's healthy vs degraded vs offline, its next NFPA-72 inspection, the devices below firmware baseline, and its monitoring contract. The Pavion thread runs through it: the data grain tells you how much of this office's number you can bank. It's the single-office drill-down for Org Roll-up 360.
Assets · health · compliance · cyber · contracts · dispatch — plus the recording grain and a next best action.
Firmware drift tracks data-grain: low coverage / off-ledger offices carry more unpatched OT.
Routing certified to the open deficiencies above; ON-X opens the ticket, the field force closes it.
40,157 healthy devices, clean compliance. Point the cross-sell flywheel here: bundle Fire + AV onto the security base.