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AI Agents

Named agents that watch one domain each, ground in its 360, and recommend the next action — the reasoning layer over the mesh.

Pavion · FY26 (modeled)
#4 SDM Top Systems Integrators (2025)
2,800 employees · 70+ US sites · 23 countries
🛰 Operate the installed baseStep 2 of 5 · let an agent act on the alertControl TowerService / Contract 360All journeys
🌐 Enterprise 360 modules· on AI AgentsBrowse all 31 views ▾
● LiveBuilt forCEO / COO· a standing team that never sleepsFunction owners· their domain, watched & promptedAnyone· ask a grounded question

Each agent owns one job — collect cash, defend renewals, capture cross-sell, finish integration, watch credit, hold pricing, fill capacity. They read the same governed data the 360s show, surface the live finding, and recommend the move. This is Doc 7 of the stack: reasoning over the graph.

Data backing: live across cash · customer · service · brand · quote · workforce — each agent reads its governed 360
The standing team

Seven agents, each watching one domain

Every card reads the same governed data its 360 shows — a live finding, the recommended move, and the value at stake.

Collections Agent

Cash 360
Watches AR aging & DSO by acquired unit

Finding. $19M is >60 days late; the slowest-paying units (ISC 67d, Signet 66d) drive it.

Recommends. Run a collections sprint on the aged book — frees ~$13M toward the 48-day target.

Value at stake · High confidence
$13M
Open Cash 360

Cross-sell Agent

Customer 360
Watches single-service accounts & whitespace

Finding. $248M of cross-sell whitespace; Oracle alone has $3M untapped.

Recommends. Attach a 2nd/3rd service (lead with monitoring) on the top single-service accounts.

Value at stake · Medium confidence
$62M
Open Customer 360

Renewal-Defense Agent

Service 360
Watches contracts approaching renewal

Finding. $28M of ARR is at-risk across the next four quarters (churn-flagged or contraction-likely).

Recommends. Trigger save-plays on at-risk renewals; each churn point on the $314M base is $3.1M of ARR.

Value at stake · High confidence
$28M
Open Service 360

Integration-PMO Agent

Brand / M&A 360
Watches synergy capture by cohort

Finding. $165M of acquired revenue still integrating; Signet is the laggard at 45%.

Recommends. Sequence Signet first on a dated 90-day plan — unlocks margin, cash and office-grain actuals.

Value at stake · High confidence
+$21M
Open Brand / M&A 360

Credit-Watch Agent

Customer Master
Watches credit risk & term conflicts

Finding. 1 account(s) at High churn/credit risk (e.g. Staples); several customers carry conflicting payment terms across brand systems.

Recommends. Move distressed accounts to credit hold; reconcile term conflicts on the golden record.

Value at stake · High confidence
risk
Open Customer Master

Discount-Discipline Agent

Quote / CPQ 360
Watches discount & win-rate by quoting tool

Finding. Standalone tools discount at 16% vs 10% on governed CPQ — straight margin leakage.

Recommends. Migrate RFI/Ion247/ECD-ISC quotes onto Pavion CPQ with one price book and approvals.

Value at stake · Medium confidence
$6M
Open Quote / CPQ 360

Utilization Agent

Workforce 360
Watches field-tech productive time

Finding. Southeast runs lowest at 68% productive time with 22 open reqs.

Recommends. Move acquired crews onto common dispatch; lift utilization toward 78% — capacity already paid for.

Value at stake · Medium confidence
+margin
Open Workforce 360
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